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  • Backup Generator Safety For Your Home

    If your white Christmas goes dark from an electrical blackout, an electric generator can be a great resource for homeowners, especially if the storm and damage is severe and the outage is prolonged. But small portable generators pose risks homeowners need to guard against: carbon monoxide poisoning, electrocution or electric shock, and fire. Risk #1: Carbon Monoxide Poisoning Small generators use a combustion engine that usually burns gasoline or other liquid fuels. Like any gas-powered machine, these small engines produce carbon monoxide. To prevent carbon monoxide (CO) poisoning, keep generators outdoors, away from doors, windows and vents. Position your generator's exhaust away from your home and locate the generator downwind, if possible. Preventing Carbon Monoxide Poisoning Never use a generator, grill, camp stove or other gasoline, propane, natural gas or charcoal-burning device inside a home, garage, basement, crawlspace or any partially enclosed area. Keep generators outdoors, away from doors, windows and vents that could allow carbon monoxide to come indoors. Opening doors and windows or using fans will not prevent CO buildup in the home. Although CO can't be seen or smelled, it can rapidly lead to full incapacitation and death. Even if you cannot smell exhaust fumes, you may still be exposed to CO. If you start to feel sick, dizzy or weak while using a generator, get to fresh air RIGHT AWAY. DO NOT DELAY. Install CO detectors in central locations on every level of your home and outside sleeping areas to provide early warning of accumulating carbon monoxide. Test the batteries frequently and replace when needed. If the carbon monoxide alarm sounds, move quickly to a fresh air location outdoors or by an open window or door. Source: Red Cross Risk #2: Electrocution or Electric Shock To avoid the risk of electrocution, do not use a generator in rainy or wet conditions. It's also important to not handle the generator with wet hands to avoid electric shock. Before plugging appliances or electronics into your generator, make sure your generator is sized appropriately for the total electric load you want it to run. Make sure the cords all fit appropriately and are undamaged. To keep utility workers, neighbors and those in your household from electrocution dangers, never plug your generator directly into your home's wiring. "Backfeeding" sends power from the generator throughout your house in reverse and can even feed onto your electric utility's power lines. Workers attempting to restore power might unexpectedly encounter this high voltage, which could cause fatal shock. To prevent a "backfeed," have a professional install a transfer switch if you want your generator to run your home's electrical system during an outage. Risk #3: Burns and Fire When using a generator, store extra fuel in an American National Standards Institute-approved container in a cool, well-ventilated place away from fuel-burning appliances. Before refueling your generator, turn it off and let it cool. Gasoline spilled on hot engine parts could ignite. Keeping these three risks in mind when installing or using your home's generator will aid in your safety, your home and others. Source: ESFI,

  • New Emergency Siren

    Orange County REMC assisted the Town of Orleans and Electronic Communication Systems Inc. on November 5, 2021. Orange County REMC set the pole which hosts Orleans' new emergency siren located on E Martin Street next to the Orleans Medical Clinic and the White Castle building. Michael Newlin, Brandon Bambusch, and Logan Laswell were the lineman who worked on setting the pole.

  • Considering Solar?

    Let Orange County REMC help you make an informed decision. We want to warn our members about potential deceptive sales tactic regarding solar panels. Pleases be extra careful when accepting sales pitches, especially those that are pushy and sound too good to be true. Beware of: Hidden costs Misleading projected savings Misrepresented utility rate increases Installing solar could be right for you. Call your trusted electric cooperative for realistic savings expectations in order to help you make an informed decision. Learn more by visiting

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  • Payments & Billing | ORANGE COUNTY REMC

    Pay Online Pay by Phone Pay by Mail Pay at Office Automatic Bank Draft Pre-Pay Program Variable Budget Billing Due Date Extension Seasonal Bill Foward Payments & Billing Ways to Pay ONLINE SmartHub SmartHub is a mobile and web application that allows you to: View and change account information Monitor and analyze your electric usage Make payments all from your mobile device or computer Set-up recurring credit card payments and sign up for bank draft SmartHub Download SmartHub How to Use SmartHub One Time Payment You can make a one time payment without setting up an account. Pay Now Electric meters are read on the first week of the following month, therefore, you will be paying a month behind. All bills are due on the 30th of each month. PHONE Orange County REMC has an automated, secure phone system specifically for taking payments. This system is the only way the co-op will accept payment by phone – by calling (833) 890-7734 . The system accepts VISA, Mastercard, and Discover credit cards or check payments. ​ The automated phone system is: Secure Convenient Available 24/7 Accessible from any phone ​ There is no additional fee for this service. A minimum payment of $5.00 is required. Before you call, you need your account number or phone number. MAIL Mail back the stub and payment inside the envelope provided to you with your bill to our payment center. ​ Orange County REMC Payment Processing Center PO Box 3169 Martinsville, IN 46151-3169 OFFICE You can submit your payment during office hours in our main office lobby or drive-through. You can drop off your payment in the night depository after hours located at the drive-through. Monday through Friday 7:00am to 5:00pm Monday through Friday 7:00am to 4:00pm *Starting Jan. 1 2022 AUTOMATIC BANK DRAFT Automatically deduct your bill out of a bank account on the due date. Fill out our bank draft form and attach a voided check. You can also register a credit card or bank draft through the SmartHub app or on the automated phone system. Billing Options PRE-PAY PROGRAM Members of Orange County REMC can apply to participate in our Pre-Pay Program. With the program, the member will not be mailed a monthly statement for electric usage. The member is responsible for regularly monitoring the balance on the account. Download the Pre-pay application. Learn more about the Pre-pay rate. VARIABLE BUDGET BILLING Most people experience higher electric bills in summer and winter, when temperatures are at extreme highs and lows. Members who enroll in our Variable Budget Billing program can avoid this seasonal swing and can have their bill amount averaged based on the previous 12 months of electric use. ​ Note: The consumer agrees payment will be made by the due date each month. If payment is delinquent more than twice in a 12 month period, Orange County REMC will remove the consumer from the budget payment plan. ​ The consumer understands the monthly payment is not the amount actually billed and they will be liable for any balance due or will be given credit for any overpayment at the time of termination of this agreement, or at the time service is disconnected. DUE DATE EXTENSION If the due date on your bill falls before your monthly social security or disability check arrives, due date extension can help by deferring your bill amount until after your social security or retirement check arrives. Payment is deferred until the sixth day of the month without a late charge. Complete this due date extension form and return it to the REMC to take advantage of this service. SEASONAL BILL FORWARD For our seasonal travelers, the REMC will forward your monthly bill to the address you provide. No need to worry about missing a payment or paying late fees. Contact our office with your forwarding address.


    Contact Us Fiber Contact Us Submit Thanks for contacting us! Contact Us (812) 865-2229 Toll Free: (888) 337-5900 Fax: (812) 865-2061 Mailing Address PO Box 208 Orleans, IN 47452 Office Hours Monday - Friday 7:00am - 5:00pm Main Office Building 1 7133 Highway 337 Orleans, IN 47452 Operations/Materials Building 2 & 3 8390 N State Rd 37 Orleans, IN 47452

  • Renewable Energy | ORANGE COUNTY REMC

    Considering Solar? Get the Facts Want to support green energy? Interested in reducing your carbon footprint? Think you will save on your energy costs? These are the primary drivers leading many homeowners to explore residential solar. However, as attractive and popular as rooftop solar may appear, it is important for our Orange County REMC members to fully understand its true costs, how it really works and what their energy savings might be. Consider these before proceeding with solar You must notify Orange County REMC of your intent to install a distributed generation system by initiating an interconnection application and submit a detailed one-line diagram. This is to protect your fellow cooperative consumer-members and to ensure lineworkers and other Orange County REMC employees are not put in harm’s way. There are a number of safeguards that must be put into place with member-owned generation systems. ​ You are liable and responsible for your new solar panels It will be your name on the Application and Agreement, not your solar contractor’s. Make sure you have read and understand how it works and what it means. Do not leave it to your contractor to “handle it.” ​ You will still receive an Orange County REMC bill Your residential solar system will only produce energy when the sun is shining. Cloudy days can result in a 60-70 percent reduction in energy production, and all the way to zero production on rainy days. The electric grid does not act as battery storage for any excess generation your system produces. Therefore, Orange County REMC is your backup power supplier at night or when your system’s energy production does not meet your demand for electricity. Don’t be fooled by promises from your solar contractor that you will no longer receive a power bill. ​ Orange County REMC will buy any excess power Yes, Orange County REMC will purchase any excess power your system generates that you don’t use. However, it is not a one-for-one offset. We will purchase excess power at current wholesale power rates — 4 cents per kWh — not current retail rates. ​ Installing solar could be right for you. Call your trusted electric cooperative for realistic savings expectations in order to help you make an informed decision. ​ Technology is changing quickly and the option for renewable energy is more available than ever. But before you make a big investment installing a residential solar system, please read the following information: Ten Installation Considerations Learn More Questions to Ask Your Solar Installer Learn More Understanding Renewable Avoided Costs Learn More

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