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Water Heaters $557.70 Plus Tax 40 Gallon Water Heater $611.00 Plus Tax 50 Gallon Water Heater Installation Service (during regular business hours only.): $350.00 ​ Richmond Water Heaters Specification Sheet 40/50 Gallon Short and Tall Models Download the Warranty ​ Heat Pump / Hybrid Water Heater: Specification/Documents ​ Free 40 or 50 gallon water heater From REMC for gas replacement or new construction - member only pays sales tax. Rebate $150.00 if purchased from another vendor – documentation required and must have rating of– 0.93 minimum energy efficiency. ​ $150.00 rebate for 80 gallon gas replacement or new construction , if purchased from another vendor – documentation required - 0.93 minimum energy efficiency. ​ $500 rebate for members who purchase a hybrid heat pump water heater. Documentation required to verify purchase. WATER HEATER REBATE

Careers Member Service Representative Orange County REMC, Orleans, Indiana, has an opening for a Member Service Representative. Responsibilities include but are not limited to the following. Respond to general member service inquiries either by telephone or from walk-in members related to member accounts, billing inquiries, payments, high bill concerns, member complaints, notification of outage incidents and other service orders. Process and update member service orders within the customer information system, including new member connects, transfers, meter exchanges, trouble calls and high bill complaints. Process and remit billing payments from members. Prepare deposits for billing and ensure the balance of daily cash posting agrees with cash deposit totals. As needed, track and prepare reports of member service activities. Prepare letters, memorandums, reports and work on special projects as requested. Prepare and process standard member correspondence related to member service function. Attend and participate in training programs for improvement of job knowledge, skill and safety. Assist with annual meeting. Serve as after-hours dispatcher. Qualifications include: Extended knowledge of Microsoft Office Suite Highly proficient in multi-tasking, attention to detail. Excellent interpersonal skills. Applications are available at our office located at 7133 N State Rd 337, Orleans, IN, 47452, or our website www.myremc.coop . Applications and resumes can be sent to Orange County REMC, ATTN: Hannah Carter, PO Box 208, Orleans, IN 47452 or emailed to hr@myremc.coop . ​ Orange County REMC is an equal opportunity employer. Employment Application It is the policy of Orange County REMC to be an Equal Opportunity Employer. The Cooperative affords employment to those qualified persons without regard to race, color, religion, age, sex, national origin, sexual orientation, creed, disability, marital status or status with regard to public assistance. Indiana Electric Careers Cooperative Career Center

Water Heater Rebate On average, water heating accounts for 14% of household energy use, so savings in water heating costs make a big difference in a household budget. ​ If you have purchased and installed a hybrid water heater please fill out the form and submit to Orange County REMC for a rebate. Orange County REMC will provide a FREE 40 or 50 gallon electric resistance water heater when building a new construction or replacing a gas water heater. ​ Click here for water heater prices from Orange County REMC. Hybrid or Heat Pump Water Heater New Construction Replacing Gas Purchased Elsewhere $500 Free Free $150* Documentation and proof of purchase is required along with the water heater rebate form. *A water heater purchased elsewhere must meet a minimum .93 energy efficiency. REBATE FORM Return to Rebates

Power in Your Hands Recently, one of our newer employees asked me what makes electric co-ops different from other types of utilities. This month, I thought I’d share a few of the things I told her. Because we’re a co-op, we operate a little differently than other utilities. Orange County REMC’s decisions are made locally, by directors who also live right here in our community. Everyone who pays to receive electricity from the co-op is a member. When you pay your electric bill each month, your money stays here – to pay for the electricity used, or to make improvements to our local system to strengthen service reliability. The money you pay the co-op doesn’t line the pockets of shareholders five states away. We’re a co-op, and we exist to provide a service to you, our local members. You may notice that throughout the year, we schedule opportunities for you to attend co-op events, like our annual meeting and member appreciation day so we can hear from you. Our success lies in your satisfaction, which is why we offer these opportunities to engage and listen to what you have to say. Because you’re part of an electric cooperative, you can count on our team to maintain local jobs, at-cost electricity and first-class service, no matter what the economy––and supply chain issues–throw at us. Orange County REMC is striving to keep our costs as low as possible so we can keep more money in your pocket. We want to help you maximize the value you can get from our services and offerings. For example, we can help you save on energy bills through our HVAC and water heating rebates and incentives. If you want to receive important information from Orange County REMC, such as power restoration updates and tree trimming crew alerts, sign up for our text message notifications through our SmartHub app. Please know that you––the members of Orange County REMC––are at the heart of everything we do. We exist to serve you and provide the quality, reliable, friendly service you expect and deserve. While we’ve grown over the years, we’re still driven by the same guiding principles to serve our community. Matt Deaton General Manager/CEO

To DIY … or not to DIY When planning home improvement projects — especially those that involve electrical work — do you know when to DIY and when to hire a professional? Homeowners wanting to do it themselves can tackle many types of projects, but when safety becomes an issue, seek a professional with appropriate training, equipment and insurance. To avoid electrocution and fires, most electrical work should be left to professional licensed electricians. Home rewiring, breaker box replacement and adding a large number of electrical outlets are among tasks you should consider leaving for the pros. Faulty electrical installations can lead to large additional expenses and even injuries or death. If you’re doing work yourself with power tools, be careful. Annually, 8% of electrocutions in the U.S. are attributed to improper use of power tools. The Electrical Safety Foundation International offers the following safety tips: Use ground fault circuit interrupters (GFCIs) with every power tool to protect against electrical shock. Never use power tools near live electrical wires or water pipes. Use extreme caution when cutting or drilling into walls where electrical wires or water pipes could be accidentally touched or penetrated. Do not use power tools without the proper guards. If your home improvement includes additional living space and/or added outlets, make sure your home electrical panel and service can handle the added load. Make sure all electrical work is done by a certified, licensed electrician and that local permits, if needed, are secured. Call 811 several days in advance if any digging is part of the project so the appropriate utilities serving your area can determine if they have buried lines of service in the scope of your project and mark where those are located. Whether your home improvement is being done by yourself or a contractor, contact your electric utility ahead of time if your meter must be removed or relocated to accommodate additions or renovations (such as home additions, fences, decks or patios) to your property. In almost all areas, it is illegal for a homeowner to break the seal on a utility meter or pull or set a meter. Aside from being dangerous without protective gear, there could be fines involved if you don’t call the utility first to explain the situation. Remember, you should only tackle DIY home projects within your skill and comfort level. Keep your electric meter accessible While most electric meters on the sides of homes these days include technology allowing them to be read by the electric utility without physically accessing the meter, homeowners are still responsible for keeping the meter clear of obstructions and provide meter technicians access to the meter. The meter is the property of the electric cooperative or other utility, and staff must be able to conduct routine maintenance and to access the meters on an as-needed basis. Homeowner responsibilities: Clear tall grass, shrubs, fencing, leaves, snow, icicles, etc. that may hide or damage the meter. Ensure cars and dumpsters are not blocking the meter. Provide special instructions for utility personnel, or whatever else is necessary to provide meter access, to include unlocking a gate, providing a key, or calling to arrange a time with meter technician if your gate must remain locked. Arrange with your utility a fix to any current situation that prevented the utility access to the meter. After a visit to your location, if the meter technician was unable to access the meter, the utility will leave a door hanger or contact you to let you know of the specific reason the meter was inaccessible or obstructed. Potential remedies may be as simple as pruning a hedge, keeping a dog inside or away from the meter on a given day.

Factors that Impact Electricity Prices I was recently asked by a member about what impacts electricity prices. We talked about how the daily cost of living seems to have increased across the board. Just as inflation has impacted everything from the price of gasoline to the price of eggs, costs for the fuels required to produce electricity have also risen. This is a timely topic, so I wanted to help explain some of the factors that impact electricity prices (and energy bills) in this month’s newsletter. While there is no short answer, there are a few key elements that impact electricity prices and rates. Some of these factors Orange County REMC can manage, some of them you can impact and other factors are beyond our control. So, let me break it down. There are three primary parts to your monthly electric bill: a consumer service charge, a standard service energy (per KwH) and a Wholesale Power Cost Tracker (PCT). To understand your total energy costs and what impacts your bill, let’s unpack one piece at a time. The first is a fixed monthly service consumer charge, which covers the costs associated with providing electricity to your home. This includes equipment, materials, labor and operating costs necessary to serve each meter in Orange County REMC’s service territory, regardless of the amount of energy used. In order to ensure the reliable service you expect and deserve, we must maintain the local system, including power lines, substations and other necessary equipment. Like many other businesses, we’ve experienced supply chain issues and steep cost increases for some of our basic equipment. For example, the cost for a distribution transformer (which looks like a long metal can at the top of a power pole) has increased significantly in price over the last couple of years. Because we are a not-for-profit cooperative, some of these expenses must be passed on to our members. I should note that the service charge is the same for everyone and the costs are shared equally across the membership. The second component of your monthly bill is the kWh charge, which covers how much energy you consume. You’ve likely noticed the amount of energy you use can vary from month to month and is typically impacted by extreme temperatures. When temperatures soar or dip, your cooling and heating equipment run longer, which increases your home energy use. Regardless, energy consumption is an area that you have some control over, and you can lower your monthly bill by actively reducing energy use. Your thermostat is a great place to start, so be sure to keep it close to 78 degrees during summer months. Your REMC also offers a “Time of Use Rate” that allows members to take advantage of a lower rate by using electricity at times during the day when it is cheaper to produce. The last component of your bill is the Wholesale Power Cost Tracker, which is the same amount for all co-op members. This recently increased because of higher fuel prices, which means the power that Orange County REMC purchases from our wholesale provider is more expensive. The Wholesale Power Cost Tracker covers fuel cost fluctuations without having to continually restructure electricity rates. I hope this information sheds light on some of the factors that impact electricity prices. While we can’t control the weather or the rising costs of fuels, please know Orange County REMC is doing everything possible to keep internal costs down. Matt Deaton General Manager/CEO