ELECTRIC OUTAGE REPORTING: 855-865-2229
INTERNET OUTAGE REPORTING: 812-865-2229
ORANGE COUNTY FIBER
Bringing High-Speed, Fiber Optic Internet to Your Community
Bandwidth
Definition
The maximum amount of data transmitted over an internet connection in a given amount of time.
Bandwidth is often mistaken for internet speed when it's actually the volume of information that can be sent over a connection in a measured amount of time – calculated in megabits per second (Mbps).
Bandwidth vs Speed
Bandwidth is how much information you receive every second, while speed is how fast that information is received or downloaded. Let's compare it to filling a bathtub. If the bathtub faucet has a wide opening, more water can flow at a faster rate than if the pipe was narrower. Think of the water as the bandwidth and the rate at which the water flows as the speed.
How much bandwidth do I need?
If you have multiple devices and several family members on them at the same time, you'll need more bandwidth. Streaming tv, gaming and other high-capacity activities demand a certain amount of bandwidth speed to get the best experience without a lot of buffering or lag. And the more bandwidth the faster you’ll get to do your thing.
The FCC provides a set of guidelines for Mbps needed based on digital activity. For example, if you love to stream 4K content, you'll need 25 Mbps at the very minimum and 4-25 Mbps for telecommuting or gaming.
Click here to see the FCC guide
Residential
Service Plans Per Month
Great for shopping, surfing, social media and emails. For users who are unsure of the speed of internet they require, this is a good starting place to gauge the Mbps you'll need.
Ultra-fast speed across all connected devices simultaneously. Great for large video file uploads to services like YouTube.
Business
Service Plans Per Month
Great for small businesses, emailing, social media marketing, internet searches.
Excellent for small and medium sized businesses. Quickly download videos and large documents.
Ideal for medium to large businesses with multiple connected devices.
Ultra-fast speed across all connected devices simultaneously. Ideal for sharing large files or documents quickly. Also ideal for video streaming and video conferencing.
OPTIONAL SERVICES AND CHARGES
Vacation Rate: $19.95
Wi-Fi Mesh Device: $4.95
Managed Wi-Fi Router: Included
VOIP Only: $34.95
New Service Connection
During Phase Build-out: No Charge
After Phase Build-out: $500
Service Call
Member Issue/Damaged equipment: $100 + Material
Member Issue/Damaged equipment (Overtime): $150 + Material
Equipment
Wi-Fi Mesh Device: $4.95 Each per month
Static IP Address: $5.00 Each per month
BUNDLE AND SAVE
Fiber + VOIP = $5 off/month
Fiber + Security = $5 off/month
Fiber + VOIP + Security = $10 off/month
LIFELINE DISCOUNT PROGRAM
Orange County REMC is committed to helping qualified low-income individuals pay for telephone or qualified internet services. Lifeline service is a non-transferable (from one person to another) government assistance program that provides a discount on the cost of monthly telephone or qualified internet access service. Lifeline is limited to one discount per household and only eligible customers may enroll. To receive the Lifeline discount of $9.25 per month, you must certify that you or someone in your household currently receives benefits from one of these programs:
-
Medicaid (also known as Hoosier Healthwise or the Healthy Indiana Plan – HIP)
-
Supplemental Nutrition Assistance Program (SNAP) formerly Food Stamps
-
Supplemental Security Income (SSI)
-
Federal Public Housing Assistance (Section 8)
-
VA Veterans Pension (Supplemental Income for Wartime Veterans)
-
VA Survivors Pension
You may also qualify if your annual income is at or below 135% of the Federal Poverty Guidelines. Please stop by or contact our office at 812.865.2229 to determine if you meet the Federal Poverty Guidelines. If so we will assist with the application and proof of eligibility. After Orange County REMC receives your completed application and the required proof of eligibility, we will establish the effective date for your discounts to begin and issue the appropriate credits.
You must notify Orange County REMC when you are no longer eligible for Lifeline. You must also verify your continued eligibility annually (or as requested) with Orange County REMC. If there is someone else at the address who is receiving a Lifeline discount and you wish to be considered a separate economic unit, please contact our office at 812.865.2229 and eligibility will be determined.
The telephone discount may not be transferred from one carrier to another if it has been transferred within the last 60 days and an internet discount may not be transferred if it has been transferred within the last year.
Members who subscribe to Seasonal or Vacation Service are not eligible for the Lifeline discount.
For further information, please contact Orange County REMC Member Service at 812.865.2229 and an Orange County REMC representative will be happy to answer your questions.