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Call 811 Before You Dig

811 Day reminds Hoosiers to call before you dig

Aug. 11 is just one day a year, but Indiana Electric Cooperatives hopes the 8/11 date on the calendar will serve as a natural reminder for residents to call 811 any day of the year before a digging project.

Every six minutes, an underground utility line is damaged somewhere in the United States because someone decided to dig without first calling 811.

Calling 811 with your intent to dig will bring all the appropriate utilities out to mark the approximate locations of their buried lines with flags, spray paint or both. This is a free service. Whether it’s electric, gas or water, you don’t want to accidentally dig into a buried utility.

Striking a single line can cause injury, repair costs, fines and inconvenient outages. Every digging project, no matter how large or small, warrants a call to 811. Installing a mailbox, building a deck, planting a tree and laying a patio are all examples of digging projects that need a call to 811 before starting.

Indiana requires two full working days’ advance notice to the 811 center or online before a digging project to give the utilities enough time to mark the approximate location of their underground utilities on your property (IC 8-1-26). Each utility will be marked in a specific color. The marks are valid for 20 days.

Before you contact Indiana 811, you will need to know specific details about where you plan to dig, including the county, township, street address, nearest intersecting street and location on the property. You will also need the name and phone number of the person who will do the digging. It’s recommended you mark the designated area with white paint or flags, so the utilities know where you plan to excavate.

Call Before You Dig

If you are planning to dig on your property, call 811 toll-free at (800) 382-5544 or submit a ticket online so that you don’t accidentally hit any underground utility lines.

Visit the Indiana 811 website to submit a ticket or for more information.

Look out below!

Overhead is not the only place electric power lines cross our yards or bring electric service to the meter on the house. In many suburban neighborhoods, buried power lines have become the norm. While this means there are no poles and wires running overhead to worry about, they still require special consideration:

  • Underground power lines require those green boxes, called padmount transformers. Though it may be tempting to hide them with landscaping, please don’t. Your electric cooperative might have to open that equipment during a power outage or for routine maintenance.

  • Keep shrubs and structures at least 12 feet from the “door” of the box, and at least three feet from the sides.

  • If landscaping is too close, inadequate air circulation can cause equipment to overheat and fail. Plantings might have to be cut and removed.

  • Keep the meter on your house visible and accessible, too.

  • Never allow children to play on or around the pad-mounted transformers. They contain electrical equipment with high voltage inside.

  • Do not plant near underground utility services. Tree roots can grow and interfere with underground pipes, cables and wires. Future repairs to these facilities also could damage the health and beauty of nearby plants and trees.

Look out above!

While you’re thinking of 811, don’t forget about overhead power lines when planning projects outside the home.

  • Before raising a ladder to prune trees, clean out your gutters, paint, etc., always look around to make sure there are no overhead power lines.

  • Always carry a ladder horizontally when moving it to avoid running into overhead power lines or losing your balance and having the ladder fall onto power lines.

  • Keep ladders, other equipment and people at least 10-15 feet away from overhead power lines.

  • Never approach power lines knocked down by storms or attempt to move broken limbs if they are touching power lines and call your electric cooperative.


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