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Internet Home Prices/Plans Service Area Tech Support FAQs Contact Us CONSTRUCTION PROCESS As more people hear about the progress we're making in building a brand new fiber optic network to bring high-speed internet to rural Orange County and the communities around them, the biggest question they have is "How long before I have service?" ​ Even if you are in the area currently under construction, it still takes a little time from when you see our contractors working in your area, to the moment you have high-speed internet service. Here you will see the 6 basic steps that are performed by multiple contractors in the process of bringing high-speed internet to your home or business. We appreciate everyone's patience as we continue to work on this important project. Orange County Fiber’s mainline contractor hangs fiber in the area that is in the current construction phase. STEP 01 Mainline Construction An REMC employee contacts you and coordinates installation of the “drop” at your home or business. STEP 02 Communication The drop coordinator constructs the drop from mainline to the house and installs the wall box, typically mounted on the outside of the building. STEP 03 The Drop Orange County Fiber’s mainline contractor splices fiber from the drop to the outside wall box. STEP 04 Connection The outside wall box is tested to ensure fiber optics are functioning at correct levels before the co-op calls you and offers service. STEP 05 Testing REMC contacts you to schedule a time for installation of the router and establishes service at the home or business. STEP 06 The Install INTERNET SERVICE AREA WHAT PEOPLE SAY What I appreciate the most is the unlimited data usage. I had to be careful with my previous IP because I had limited data. I could get more if needed, for an extra charge, but I thought that was very unfair. Fiber is the way to go! As a remote employee, often working from home, I struggled with with poor unreliable cell and internet service. Orange County Fiber has eliminated all the issues I used to have. Very dependable and exceeds my expectation. It has opened a whole new world of using the internet compared to our old satellite and old 20Mb cable that we had many years. Incredibly fast (great bandwidth) and very reasonable price for all of this speed. Love it! R. Weaver D. Scare M. Addis Access to broadband internet through Orange Co Fiber has made my life much simpler. Paying bills online and shopping online is wonderful. My husband is enjoying gaming online as well. Our previous TV and Internet were both delivered via satellite. We would lose both when clouds formed. Now our service is consistent no matter what the weather. Fantastic service at a really good price. I am able to work from home without a hitch using Teams, Outlook, Jira and Qtest. W. Phillips D. Hess D. Jochnau

Security Light $9.82 per month Add outdoor lighting ​to your property, pay with your monthly bill. Other sizes are available for commercial applications. ​ Security lights must be installed on an Orange County REMC pole. If there is not a pole at the desired location, please call our office to schedule an appointment with a Staking Engineer. Additional charges will apply to set a new pole. ​ CONTACT US

Internet Home Prices/Plans Service Area Tech Support FAQs Contact Us Policies & Legal Information Cancellation Policy For Cancellations please contact us . Requests received later than 1 business days prior to the end of the current service period will be treated as cancellation of services for the next service period. ​ Refund Policy In case any client is not completely satisfied with our products we can provide a refund. If paid by credit card, refunds will be issued to the original credit card provided at the time of purchase. The name on the account will be the name issued the refund in the event of a check and sent to the current billing address. ​ Terms and Conditions Use this link to view a PDF of the complete terms and conditions for Orange County Fiber, as well as the Service Agreement. All subscribers to services provided by Orange County Fiber must read and sign this document. ​ Acceptable Internet Use Policy Orange County REMC Acceptable Use Policy governs the use of internet-related services provided by Orange County REMC. The full policy can be downloaded here . ​ Privacy Policy Information gathered by this site will only be used for the expressed purpose of gauging interest in internet service and will not be disclosed or sold to any other agencies. View or download the complete Privacy Policy for Orange County Fiber customers. ​ Legal Information Orange County Fiber is the wholly-owned subsidiary and Division of Orange County REMC. This subsidiary acquired NetsurfUSA and CallUSA of French Lick, Indiana August 1, 2018.

Residential HVAC Did you know most people spend up to 48% of their energy bills on heating and cooling, making that the largest energy expense in most homes? Upgrading your HVAC system to a newer energy-efficient heat pump system may seem expensive, but when you factor in the lower running cost, less maintenance and longer lifespan, you will see a quicker return on your investment and save money for many years. For more information on heat pumps, be sure to visit WhyElectrify.com. To Qualify Must be installed in a home served by OCREMC. Heat pumps are for whole-home installations only with exception of the Single-Room Mini-Split Heat Pump. An AHRI Certificate must accompany the application and invoice to be qualified. You can obtain the AHRI certificate from your contractor or from the manufacturer. Find your AHRI Certification. Limit of two (2) rebates allowed per member account per useful life of rebated equipment. Submission for rebates must be within 90 days of installation in the same calendar year. Incentive amount can not exceed 50% of equipment cost. Rebate program ends Dec. 13, 2024, and is subject to change without notice. Rebate may be mailed, brought to office, or emailed to mbelcher@myremc.coop . Read the full list of the terms & conditions. ​ Questions? Call 812-865-2229 ext 2036 RESIDENTIAL REBATE FORM Incentives Air Source and Dual Fuel Heat Pump Tier 1​ SEER2 rating 14.3 - 15.3 HSPF2 rating ≥ 7.6 ​ Tier 2 SEER2 rating 15.4 - 17.2 HSPF2 rating ≥ 7.6 ​ Tier 3 SEER2 rating 17.3 & up HSPF2 rating ≥ 7.6 $300 $400 $500 Mini-Split Heat Pump Whole Home SEER2 rating ≥ 17.3 HSPF2 rating ≥ 7.6 ​ Single Room SEER2 rating ≥ 17.3 HSPF2 rating ≥ 7.6 $500 $300 Geothermal Heat Pump No minimum SEER2 rating $2,000 Return to Rebates

Energy Saving Programs Energy Audit Time of Use Rate Rebates Solar Electric Vehicles Why Electrify Efficiency Help Energy Adventure

Energy Audits An Energy Audit is a process where the energy efficiency of your home is measured and evaluated by an energy auditor. You will receive a report of the analysis, and suggestions to improve the energy efficiency of your home. Implementing these suggestions can improve the energy efficiency of your home, and will help you reduce your electric bill. ​ Orange County REMC is offering FREE residential energy audits to our residential electric members. This comprehensive free energy audit, which includes a blower door test, would normally cost approximately $350, plus travel expenses. ​ Ready to schedule your FREE energy audit? Call us at (812) 865-2229 or fill out the contact form below to get started. Energy Audit Request Thank you! We will contact you to schedule your Energy Audit. Submit

Water Heater Rebate Water heating is the second-largest energy expense in most households, accounting for around 18% of the power bill. That means the type of water heater and how you use it is very important. Water heaters and heat pump water heaters have come a long way in efficiency standards. New energy-efficient storage water heaters contain high levels of insulation around the tank to reduce standby heat loss, and heat pump water heaters, like your heat pump HVAC unit, utilize the air around them to heat your water. Both can save you up to $550 a year. ​ If you have purchased and installed a hybrid water heater please fill out the form and submit to Orange County REMC for a rebate. Orange County REMC will provide a FREE 40 or 50 gallon electric resistance water heater when building a new construction or replacing a gas water heater. ​ Click here for water heater prices from Orange County REMC. To Qualify Must be installed in a home served by OCREMC. Limit of two (2) rebates allowed per member account per useful life of rebate equipment. Minimum UEF rating ≥ 0.90 Must submit signed application with itemized invoice/receipt and proof of UEF rating. Incentive amount cannot exceed 50% of equipment cost. Rebate program ends Dec. 13, 2024, and is subject to change without notice. Rebate may be mailed, brought to office, or emailed to mbelcher@myremc.coop . Read the full list of the terms & conditions. ​ Questions? Call 812-865-2229 ext 2036 WATER HEATER REBATE FORM Incentives Heat Pump Water Heater ​ Wi-Fi Enabled Electric Storage Water Heater ​ New Construction ​ Replacing Gas ​ Purchased Elsewhere *A water heater purchased elsewhere must meet a minimum .93 energy efficiency. $500 $200 FREE $150* FREE Return to Rebates

Surge Protection Service Entrance Device Lease for $7 per month with a 3-year minimum ​ Today's homes and businesses have more sensitive electronic equipment than ever. From computers to stereos, televisions, microwaves and even coffee pots, electronic devices are present in high quantity. These devices make our lives easier, but, due to their delicate circuitry, they are all susceptible to damage from voltage surges. Orange County REMC offers a Service Entrance Device as a first line of defense. It provides protection for your entire electrical system, including components that cannot be connected to a point-of-use device, such as outlets and light fixtures and switches. Mounted on your meter, when a surge travels down the electric lines, these devices act as a "clamp" to surge to reduce its power. This piece of equipment will sacrifice itself, rather than allowing a surge to pass through.

Annual Meeting for Electric Members June 7, 2024 | 8390 IN-37, Orleans, IN 47452 | Schedule of Events Business Meeting You will hear from the CEO and the Board of Directors regarding co-op updates, electric trends, financial reports, and much more. If there is a contested election, you will have the opportunity to vote for board members. Kids Activities The Annual Meeting has lots of fun activities for children of all ages. There will be face painting, prizes, an outdoor obstacle course, and a bounce house. Meal Come and enjoy a delicious meal provided by Schnizelbank Catering. There will also be desserts and refreshments. Prize Drawings Prize drawings will be announced after the business meeting. You must be present to win. The various prizes are donated by vendors and local businesses. ​ Orange County REMC will be giving out one $1,000 cash prize and two $500 cash prizes. Entertainment Sit back and relax as you listen to Kirby Stailey perform before the business meeting. There will also be a hot line demo provided by the Orange County REMC linemen. AM Schedule Schedule of Events June 7, 2024 4:30 p.m. Registration Begins Receive a registration gift - a cast iron skillet ​ 4:30 - 6:30 p.m. Meal Schnizelbank Catering ​ 4:30 - 7:30 p.m. Kids Activities Face painting, inflata bles, and prizes ​ 6:30 p.m. Business Meeting 2024 Timeline for Director Election All REMC members who register and attend the Annual Meeting can vote for directors to serve the districts that are up for election in... 2023 Annual Meeting Highlights "Same mission, new perspective" was the theme of Orange County REMC’s 86th Annual Meeting. It implies that while the overall goal remains... 2023 Timeline for Director Election All REMC members who register and attend the Annual Meeting can vote for directors to serve the districts that are up for election in... 1 2

Deadline for 2023 rebates is December 15, 2023 Rebates and Incentives Orange County REMC offers member incentive programs which include payments to members who purchase qualifying equipment. These program payments will assist members in buying more efficient equipment to save money over the life of their purchase. Incentive payments will only apply to equipment installed and operating in the 2023 calendar year in homes or structures connected to Orange County REMC. Interpretation of qualifying equipment and installations is at the sole discretion of Orange County REMC. Residential HVAC Water Heaters Electric Lawn Equipment HVAC Tune-Up Terms & Conditions